Make sure you have a previous backup, or you will lose data. Get Out Of Recovery Mode and Restore iPhone, If Possibleīefore going ahead, try to get iPhone out of the stuck recovery mode the normal way, and then connect it to computer to perform the restore in iTunes's Summary page or Finder's General page. You have a few approaches available for fix iPhone can't restore in recovery mode, no matter which model you have and which version of iOS your device is running on. The hidden 'Recovery Mode' can be an instrumental troubleshooting mode that lets iTunes to attempt to diagnose and fix the errors with iPhone's operating system by updating or restoring the software firmware.īut what can you do if the iPhone is stuck in recovery mode and won't restore as expected, anyway gets error messages in iTunes (or Finder)? Read this Apple document when you see these errors. If your iPhone isn't working as it should, such as it has frozen up, become unresponsive, stuck on Apple logo and not turning on, get suck during software update, then you will need to put the device into RECOVERY MODE in order to rescue it. I want to save my pictures before I restore it. An unknow error occurred (9).' I wasn't able to get out of recovery mode nor do a restore. So I connected to iTunes to do an update and restore and it always failed with this 'The iPhone could not be restored. Before this the phone was not booting up, unless I hooked up the power cable. The progress indicator worked, and the restore took maybe 2-3 hours and was successful.I have an iPhone XS stuck in recovery mode. This time, the iPhone changed to say “Restore in Progress” (I had never seen that) and did not erase the device first, which is something that always happened from the other Finder UI.

The only options were to set up the phone from scratch or restore from a backup. It was a simpler screen that seemed tailored to a new phone setup as opposed to the normal 'Sync phone' screen that shows storage, sync options, etc. This time, when I opened my phone through Finder on my Mac, the UI was a little different. I then went through the initial phone setup flow on my phone and chose “Restore from Mac or PC backup”, just like I'd done so many times before.

This did a full factory reset and updated the software (which I thought I had already done, but maybe this was different). After updating to the latest macOS and iOS versions and still not having success, I decided to put my phone into recovery mode and choose the 'Restore' option. I was eventually able to get this to work. I ended up backing up the old phone to iCloud and restoring that way, which worked great.įor phone 2, I no longer have the old phone, so restoring from this Mac backup is my only option. I left my phone connected for several hours just in case it was working, but the screens never changed, so I disconnected my phone, and it is still in the initial setup state.įor Phone 1, I gave up and tried restoring from the old phone with Quick Start (holding the phones next to each other), and that failed three times in a row after almost two hours each time. I can even tap 'Back' and continue with setup. Meanwhile, my phone just shows the 'Connect to Mac or to a PC with iTunes' screen and gives no indication that a restore is in progress. it feels like it's doing something but still deciding how long it will take), but after maybe 10-20 seconds, the progress bar shows completely filled, and there's no animation or indication that anything is happening. Issue 2: When the phone starts restoring from backup, the Finder initially shows the progress bar moving left and right (i.e. Maybe this isn't an issue, but I wanted to include these details After waiting 30 minutes with no changes in Finder, I unplugged the phone (eject didn't work) and plugged it back in, and then Finder recognized the phone (the name updated to the name from the backup) and automatically shows 'Restoring iPhone from backup'. Issue 1: When I plug my phone in and then select 'Restore Backup' in Finder, the Finder hangs on 'Erasing Phone', even though I can see that the phone has been erased and is now on the new phone setup screen. I am experiencing the exact same issues restoring backup 1 to a new iPhone 13 and restoring backup 2 to an iPhone XS.

I am now having issues restoring those backups.

I have two phones, both iPhone XS running the latest iOS (15.1 or 15.2), that I backed up to my Mac yesterday from Finder. I've also updated the iPhone to the latest software version. Edit: I upgraded to Monterey 12.1 and am still seeing the same issue.

Iphone wont restore